LATEST VERSION: 1.5 - CHANGELOG
Single Sign-On v1.5

Troubleshooting

This topic describes how to resolve common errors that arise when configuring a single sign-on partnership between Google Cloud Platform (GCP) OpenID Connect (OIDC) and Pivotal Single Sign-On (SSO).

Symptom:

Gcp no link

Explanation:

  • Incorrect or unavailable discovery URL. No link will appear on the login page.

No OAuth Client Found

Symptom:

Gcp no client

Explanation:

  • Incorrect OAuth Client ID configured.

Unauthorized

Symptom:

Gcp unauthorized

Explanation:

  • Incorrect OAuth client secret configured.

Redirect URI Mismatch

Symptom:

Gcp mismatch

Explanation:

  • Incorrect authorization redirect URI on OAuth Client.

Empty Username

Symptom:

Gcp empty

Explanation:

  • user_name attribute was not mapped to email.

Unable to map claim to a username

Symptom:

Gcp empty

Explanation:

  • The scope for “email” was not configured. Select the “email” scope in your identity provider configurations.
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