Troubleshooting Plan-to-Plan OIDC Integration
Warning: Pivotal Single Sign-On v1.11 is no longer supported because it has reached the End of General Support (EOGS) phase as defined by the Support Lifecycle Policy. To stay up to date with the latest software and security updates, upgrade to a supported version.
This topic explains how to resolve common errors that can arise when you configure a single sign-on partnership between two Pivotal Single Sign‑On service plans, one acting as an Identity Provider (IDP) and one acting as a Relying Party (RP).
No link for OIDC, or the Service Provider Login page is blank
- The discovery URL is incorrect or unavailable. No link appears on the login page.
- This error can occur if you do not enable Skip SSL Connection and the IDP service plan is on a Pivotal Platform instance that uses a self-signed certificate.
Authorization Request Error
You may have configured your OAuth client ID incorrectly.
You may have configured your OAuth client secret incorrectly.
405 Method Not Allowed
- You may have omitted the
openidscope in the IDP configuration on the RP service plan.
- You may be requesting the wrong scopes or scopes that are not supported by the other Single Sign‑On plan. Confirm that you are only requesting
Cannot determine username with given credentials
The username you used may not have a value mapped to it. In the IDP attributes, map the “username” attribute to “username.”
You may have configured the authorized redirect URI incorrectly. Confirm that your callback URL is entered correctly as an authorized redirect URI for the client configurations on the IDP service plan.