Warning: Pivotal Single Sign-On v1.11 is no longer supported because it has reached the End of General Support (EOGS) phase as defined by the Support Lifecycle Policy. To stay up to date with the latest software and security updates, upgrade to a supported version.
This topic describes how to resolve common errors that arise when configuring a single sign-on partnership between PingOne Cloud and Pivotal Single Sign‑On.
Single sign-on is disabled on PingOne.
The service provider Entity ID is misconfigured on PingOne.
The identity provider Single Sign-On URL is misconfigured in the Single Sign‑On plan settings.
- The service provider Assertion Consumer Service (ACS) is misconfigured on PingOne.
- The identity provider Entity ID is misconfigured in the Single Sign‑On plan settings.
- The identity provider metadata is missing configurations for Name ID. See Configure Identity Provider Metadata.