Streaming App Logs to Log Management Services

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This topic describes how to drain logs from Pivotal Application Service (PAS) to a third-party log management service.


PAS aggregates logs for all instances of your apps as well as for requests made to your apps through internal components of PAS. For example, when the PAS Gorouter forwards a request to an app, the Gorouter records that event in the log stream for that app. To access the log stream for an app in the terminal, run:


Where YOUR-APP-NAME is the name of the app whose log stream you want to access.

If you want to persist more than the limited amount of logging information that PAS can buffer, drain these logs to a log management service.

For more information about the systems responsible for log aggregation and streaming in PAS, see App Logging in PAS.

Using Services from the Pivotal Platform Marketplace

Your Pivotal Platform marketplace may offer one or more log management services. To use one of these services, create an instance of the service and bind it to your app by running:

cf bind-service YOUR-APP YOUR-LOG-STORE


  • SERVICE is the name of the log management service you want to create an instance of.

  • PLAN is the name of a plan that meets your needs. Service providers use plans to offer varying levels of resources or features for the same service.

  • SERVICE-INSTANCE is the name you provide for your service instance. You use this name to refer to your service instance with other commands. Service instance names can include alpha-numeric characters, hyphens, and underscores, and you can rename the service instance at any time.

  • YOUR-APP is the app to which you want to bind the service.

  • YOUR-LOG-STORE is the log store where you store your app logs.

For more information about service instance lifecycle management, see Managing Service Instances with the cf CLI.

Note: Not all marketplace services support syslog drains. Some services implement an integration with Pivotal Platform that enables automated streaming of app syslogs. If you are interested in building services for Pivotal Platform and making them available to end users, see Services.

Using Services Not Available in Your Marketplace

If a compatible log management service is not available in your Pivotal Platform marketplace, you can use user-provided service instances to stream app logs to a service of your choice. For more information, see the Stream App Logs to a Service section of the User-Provided Service Instances topic.

You may need to prepare your log management service to receive app logs from Cloud Foundry. For specific instructions for several popular services, see Service-Specific Instructions for Streaming App Logs. If you cannot find instructions for your service, follow the generic instructions below.

Step 1: Configure the Log Management Service

To set up a communication channel between the log management service and your PAS deployment:

  1. Obtain the external IP addresses that Pivotal Platform admin assigns to outbound traffic.

  2. Provide these IP addresses to the log management service. The specific steps to configure a third-party log management service depend on the service.

  3. Add these IP addresses to your allow list to ensure unrestricted log routing to your log management service.

  4. Record the syslog URL provided by the third-party service. Third-party services typically provide a syslog URL to use as an endpoint for incoming log data. You use this syslog URL in Step 2: Create a User-Provided Service Instance.

    PAS uses the syslog URL to route messages to the service. The syslog URL has a scheme of syslog, syslog-tls, or https, and can include a port number. For example:


Note: PAS does not support using syslog-tls or https with self-signed certificates. If you are running your own syslog server and want to use syslog-tls or https, you must have an SSL certificate signed by a well-known certificate authority.

Note: If the URL is an IP address, then it must not contain any leading zeros, for example, If you include the leading zeros, then URL parsing fails.

Step 2: Create and Bind a User-Provided Service Instance

You can create a syslog drain service and bind apps to it using Cloud Foundry Command Line Interface (cf CLI) commands.

  1. To create the service instance, run:

    cf create-user-provided-service DRAIN-NAME -l SYSLOG-URL


  2. To bind an app to the service instance, either:

    • Run cf push with a manifest. The services block in the manifest must specify the service instance that you want to bind.
    • Run cf bind-service:
    cf bind-service YOUR-APP-NAME DRAIN-NAME

    Where: * DRAIN-NAME is a name to use for your syslog drain service instance. * SYSLOG-DRAIN-URL is the syslog URL from Step 1: Configure the Log Management Service.

After a short delay, logs begin to flow automatically.

For more information, see Managing Service Instances with the CLI.

Step 3: Verify Logs Are Draining

To verify that logs are draining correctly to a third-party log management service:

  1. Take actions that produce log messages, such as making requests of your app.

  2. Compare the logs displayed in the CLI against those displayed by the log management service.

For example, if your app serves web pages, you can send HTTP requests to the app. In PAS, these generate Gorouter log messages, which you can view in the CLI. Your third-party log management service should display corresponding messages.

Note: For security reasons, Cloud Foundry apps do not respond to ping. You cannot use ping to generate log entries.